Delivery Policy
At Sabon Salo, we aim to dispatch and deliver your order as efficiently as possible while maintaining the care and attention each piece deserves. Below you’ll find full details on our shipping options, delivery times, and costs.
Order Processing
-
Orders are processed Monday to Friday, excluding UK public holidays.
-
Orders are typically dispatched within 1–2 business days of being placed.
-
During collection launches or high-demand periods, dispatch times may be slightly extended. Any delays will be communicated clearly.
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
United Kingdom Shipping
We currently ship across the United Kingdom using trusted courier services.
Standard Delivery 2–4 business days
Express Delivery 1–3 business days
Delivery times are estimates and begin from the date of dispatch, not the order date.
European Union Shipping
We offer shipping to most EU countries.
EU Standard Delivery 5–7 business days
EU Express Delivery 3–5 business days
Please note:
-
Customers may be responsible for customs duties, import taxes, or local handling fees once the parcel reaches the destination country.
-
These charges are set by local authorities and are not included in the shipping cost or controlled by Sabon Salo.
International Shipping
We ship internationally to selected countries, including but not limited to the United Arab Emirates, Australia, Canada, and others.
International Standard Delivery 5–10 business days
International Express Delivery 3–5 business days
International orders may be subject to customs inspections and additional charges upon arrival. Any applicable duties or taxes are the responsibility of the customer.
Tracking Your Order
All orders are shipped with tracking where available.
Once dispatched, tracking information will be sent to the email address used at checkout.
Please allow up to 24 hours for tracking updates to appear after dispatch.
For concerns, please email us at info@sabonsalo.com with your Order ID and a full description of the issue.